Click on the question to view the answer. View more info on our About page and How This Site Works page.
Contact:
For Customer Support:
Email support@jbvideo.com or call 1-818-998-1890 or 1-800-716-7705
For Model Opportunities email:
models@jbvideo.com
For Password Support after Business Hours or Weekends:
consumersupport@ccbill.com or 1-888-596-9279 or 1-480-449-7751
MEMBERS
When you select a video to watch you will see a black button below it that says "Download for 50 Credits" this button disappears after you purchase a membership. If it is visible as a member, then that video is not available for free download. Videos over 30 minutes and the DVD videos are not available for free downloads. You can purchase credits from your account page. The link to get there is located at the top of most all the member pages.
VOD USERS
When you select a video to watch you will see a black button below it that says "Download for 50 Credits" Simply click on it after you have purchased credits and you will have a choice of the Ipod or MP4 format for download. To purchase credits, go to our JOIN PAGE and select the VOD option.Or once you're logged in as a member or VOD user click on the "my account" link located at the top of most all the pages.
We offer several pricing options depending whether you want to join the site or use our VOD system...
A non-recurring 30 day membership for a one-time fee of $24.95.
A recurring monthly membership for $24.95 every 30 days.
A 3-month recurring membership for $69.95 every 90 days.
Our Video On Demand/Pay Per Minute option where you simply pay for credits and watch any video(s) or download Photo Gallery Zip Files until you use all of your credits.
Credits only get used as you view videos or download photo or video files. They do not get used by just browsing the site.
Our Flash Player allows you to skip to any portion of a video you want instantly! Additionally you can watch as much of a video you want and choose another one and do the same at anytime while you are on the site till your credits are used.
Membership includes free streaming access to well over 1500 (and growing) videos and DVD videos!
Free downloads on weekly updates and videos up to 30 minutes! DVD videos are downloadable for a small extra cost via our credits system.
Members get 50% off the regular price of credits!
Access to over 1200 Photo Galleries and downloadable Zip files!
Revolutionary re-sizeable Flash Player that allows you to skip to any portion of a video you want instantly! You can watch as much of a video you want and choose another one and do the same at anytime while you are on the site!
A Robust and easy to use Database driven website that is searchable by model, video type or category with the option to save favorites and rate videos!
Your own account page where you can see what you have viewed, update your account, add credits or rejoin the site.
One site has it all! You've tried the rest now try the best!
We update our website many times each week. Sometimes daily and sometimes every other day ... but on average members get 3-5 updates a week.
Yes they do! Flash (the streaming format used while viewing our website) is supported across all computer platforms. Video downloads are served as M4V files and are playable through QuickTime, iTunes (including iPod and iPhone) as well as newer versions of Windows Media Player.
We encode the videos at the best quality possible but most importantly our videos play on a world-wide content delivery network known as a CDN. Although other factors are involved like connection speed and power of the computer, the greatest factor for viewing video is the distance you are located from the server it plays from. We provide the highest quality experience regardless of your location since our video content utilizes this worldwide CDN. Rather than trying to view a large video file that is on an old server in Los Angeles while you are in Amsterdam, our CDN makes it possible for you to view the video over the network using the most powerful servers available. Beyond that our videos are DVD quality and can be played at different sizes as well as full screen, however please note that we've been producing videos since 1989, so some of the older videos will be of lesser quality.
Our entire video library is DRM free. The entire library and our live shows are streamed to you during the time of your membership only. You may download videos for a small fee as well as any of the zipped photo sets in our Image Galleries. Members get 50% off downloads and free Photoset Zip files.
Streaming video is the Flash based format used when viewing video while on our website. This is included with a membership or by using our VOD system if you are a non-member. These videos are not saved to your computer and can only be seen while on our website. If you prefer to save and watch the videos from your computer you can do so by purchasing credits and downloading the video(s) you choose (members get 50% off ). The video download is a M4V file that will be saved to your computer and can be accessed at anytime. The file is playable through Quicktime, iTunes and newer versions of Windows Media Player.
No. PayPal does not process payments for adult sites. While some sites may offer it, that is done in violation of the PayPal terms of service.
Yes you can! Go to http://jbvideo.com/signup and select the VOD option for videos.
All charges from this site will discreetly appear on your credit card bill as CCBill.com *JB Promotions*
We offer a choice of both recurring and a non-recurring billing option. The VOD option is non-recurring. See the join page for the currently available options.
Please go to the CCBill support page here;
https://support.ccbill.com/support.cgi
There are options there to cancel your account. Your password will remain active until the end of your membership term, but you will not be billed again (if you signed up for recurring billing). If you decide to rejoin in the future you can go to our login page http://jbvideo.com/login and enter your old username and you will be able to rejoin by going to your account page. If you don't remember your username and password the login page has a link for forgotten passwords on it.
We do offer the option of joining by mail with Credit, Cash or Money Order payments in U.S. funds only. Be advised that we charge a processing fee for this so the cost of membership is slightly higher than if you join online. You must include this form with your payment: Credit Card Mail Form.
Yes 100% Secure. All of our transactions are processed by CCBill. CCBill has been processing millions of online transactions each year since 1998 using the latest encryption technology with 128-bit strong encryption. Our company has been using CCbill with no problems since 2003.
The easiest way is to refer back to the confirmation email you received from our processor, CCBill. If you don't have that, go to the CCBill support page https://support.ccbill.com/support.cgi and look up your transaction to see when you signed up. CCBill also has a 24 hour help line at: 1-888-596-9279 or 1-480-449-7751.
All payments are processed by CCBill. If you contact them via their website, they will be able to answer your question. Please go to the CCBill support page here;
https://support.ccbill.com/support.cgi
There are several reasons your login might not be working. If you simply forgot your username and password,go to the login page and you will see a link at the bottom for forgotten passwords OR you can contact CCBill Support and they will be able to help you. The 24 hour help line for CCBill is 1-888-596-9279 or 1-480-449-7751 Their website also has a utility for retrieving lost passwords. Please go to the CCBill support page here https://support.ccbill.com/support.cgi
If you KNOW your username and password but it's not working for some reason, please contact logins@jbvideo.com and include your first and last name along with the username and password you're trying to use. If you don't include your first and last name and the username and password you are trying to use, we will email you back to ask you for it ... so you can save time and just send it to us in the first place.
If you are getting an error message that says "403 Forbidden - you do not have permission to access on this server ...." (or something like that) then you'll need to email us at logins@jbvideo.com and let us know. Please include your IP address as well so we can see why you are getting the forbidden error. If you don't know it, you can find it on this website http://www.whatismyip.com/
When Attempting To Login, If you Received a Message Saying That too many people have logged on with your account.
Most likely you have logged in from more than one browser or machine within a two hour period. It is also possible that your browser crashed and wiped out our security cookie. If that occurs, please let us know and we can work with you to correct the problem. Our hours are Mon-Fri 9Am-2PM PST. 1-818-998-1890 or 1-800-776-7705 or email us at logins@jbvideo.com
In the unlikely event that you do experience difficulty with this site please email us at support@jbvideo.com or give us a call at 1-800-776-7705 or 1-818-998-1890 during our regular business hours of 9-2PM Mon-Fri Pacific time. When you email regarding a problem you may be experiencing, please include the following information:
1.Web browser type and version,
2.Internet connection type (cable/dsl,etc)
3.Operating system (Windows 98/Me/NT/2000/XP, MAC OS or mobile device)
4.A specific and clear description of the problem you are having or any error message you may receive.
We will assist you as quickly as possible. If you like, you may include a phone number and we will be happy to troubleshoot your issue by phone.
The site automatically displays videos and photo sets by the most recent updates and chronologically sorts them that way back to the earliest ones available. You can find a video or photoset by using the search located at the top of the pages or using the categories and other search functions on the right side of most pages. You can also try clicking on the MODELS button for an alphabetical listing of your favorite models. When clicking on any models' page you will see any photosets or videos that she has on the site and click on those pics or videos.
Yes we do. The more feedback we get, the more we can customize our products.... and the better our website will be. Send your comments and suggestions, likes and dislikes to support@jbvideo.com
No. You are not placed on any mailing lists whatsoever unless you choose to do so on any links that may be available on this site or our DVD catalog site.
No. We never give out information about our customers. We respect your right to privacy and strive to maintain your confidence. Any information you enter on our website is confidential.
We protect our models' privacy and do not disclose their personal information. If any models do have fanclubs or websites we will post that info whenever possible.
Welcome to the NEW JBVIDEO.COM!
Here at JB video we want to make our members happy, so we decided it was time to give our website an overhaul, and voilà. A new site for you to check out and have fun with.
To all you loyal customers whom we adore. We want to say THANK YOU, for writing letters, giving us positive feedback, and sticking with us throughout the years. JB and crew have been working HARD (hehehe) on this project. Its been pretty hectic and we know you'll love the result as much as we do.
Not only did we revamp our site but we also revamped the quality of our product, every new update will be shot in HD attached with HD pictures. Although, all our new updates will be hd we still have some updates for you that were shot in standard definition. We have a whole new crew and each one of them shares the same passion for our fetish as you do. Hence, we'll be bringing you the best pantyhose, stocking, and foot fetish site on the web.
We appreciate the letters and emails you have sent us through out the years so keep them coming. We love hearing what you have to say. Once again we want to say thank you for being a loyal member.
To all our NEW members. Hello and welcome to JBVIDEO.COM!
For a brief history about JB VIDEO or to know more about JB VIDEO click on the link provided.If you have a question try the FAQ's page. If your question was not answered in the FAQ's page please write us an email and we will answer it as soon as possible.
Thank You and Welcome to all our members.
-JB and Crew
Hello to all our members,
In celebration of our NEW and improved site today JB will be doing a Q&A on our live show. Ten minutes before its time to air, JB will be appearing via your computer screens to answer any questions you might have about the site. If you, our lovely members have any lingering questions about the site JB will be online to answer your questions. Please keep in mind that we just launched this site so there is bound to be bugs somewhere a long the line. We're trying to make this transition as smooth as possible for you and us.
Thanks for reading and we welcome your comments.
First let us here at JBVIDEO say THANK YOU SO MUCH.
Now let us apologize for the delay on the live show. We were overwhelmed with traffic from our awesome members checking out the new site and it crashed. We worked on the problem as fast as we could and got it back up and running. Please remember this site is new and we're working out all the bugs so this will not happen again.
Once again we want to thank you for your interest in JBVIDEO.COM
Hello dear members,
We wanted to let you know that we have incorporated a new individual download option at the bottom of each picture in the photosets. This way you can pick and choose your favorites. Have fun!
JB and Crew
Hello dear members,
On monday April 4th from 4-4:30 PST, JB will be doing a Q&A to answer some of your questions and concerns regarding our site. We have had enormous amount of positive feedback, but we have also encountered a few snags. Thank you all very much and we will talk to you on monday.
We appreciate your feedback concerning our image sizes. So we have addressed the situation and all future image updates will now be sized 1300x867.
JBVIDEO
Its a new week, and with the new week comes some new news.
I'm happy to say that you are now able to change your username on JBVIDEO.COM. Just go to http://jbvideo.com/myaccount or click the link provided and you will be able to see the update username listed on the left side. Enjoy!
JBVIDEO
Hello members,
Some of you have emailed us in regards to minor flaws in our videos. We want to thank you for taking the time to do this, and to let you know that we are working on the problem. If any of you have downloaded a video or have been streaming and come across an error (loud noise or glitch in the film) please email us and let us know which video it is so we can fix what is wrong with said video. Please be patient, this website is still new and is bound to have a couple bugs here and there. Were working hard to make this transition run as smooth as possible.. Thank you again for taking your time to help us with the site.
JBVIDEO
Its that time again members! Woo Hoo! This time we have the lovely Adrianna Luna supplying you our wonderful members with her worn pantyhose and autograph! So lets get this started!
First, let me cover the ground rules. This contest is for PREMIUM MEMBERS only. I'm sorry to all our other wonderful members, but if you're not a premium member now is the time to sign up so you can win this prize yourself!
Now I'm going to ask a question about the Live Show that happened yesterday on June 14th, 2011 with Adrianna Luna. The first person to answer this question correctly will win the prize. Yes, I am a stickler for details. So the more detailed you can be with your answer the closer you are to winning the prize. But don't worry the question wont be to hard!
When Adrianna Luna put panties over her pantyhose for the first time, what Style & Color were those panties?
If you don't remember you can go watch the recording of the Live Show to try and win, but only the first PREMIUM MEMBER who answers correctly will win.
Take a guess and maybe you'll win. GOOD LUCK!
JBVIDEO
Hello JBVIDEO members!
We just wanted to take some time to let you know that we now have a ebanned.com page! We'll be selling some of the used pantyhose that you've seen featured on our live shows and in some of our up and "cumming" releases. 
Don't worry we'll still be giving away some of those precious hose to our lucky members in contests! Hmm....I think there should be one coming up pretty soon for you all if I'm not mistaken.
Our name on ebanned.com is Jbvideo_com and we currently have 1 auction going on. How exciting!
Heres the link:
Sara Shevon's Used Black STW Pantyhose
So go sign up! ITS FREE! Then go and bid on your chance to win these yummy sexy used pantyhose!
Get a LOOK at this!
Amateur Porn Star Presley Hart's Used Pantyhose!
We have a new auction up for grabs and it features those drool worthy pantyhose Presley Hart was wearing in her live show. You know.. the control top white ones that fit her pussy perfectly.. Mmmm...
So what are you still doing here?? Go! Go! Go!
So we have 2 new auctions up! Thats right! Not 1, but 2! I must admit that I'm kind of excited about this auction. 
First we have the lovely Sara Shevon's Used Pantyhose! We're selling two pairs together in this auction. Do you guy remember in her last live show when she was rubbing her pussy threw the pantyhose, then she ripped the crotch open to give you a better view? Well those pantyhose are part of this auction! MMmmmm.... I'm drooling just thinking about it. So here's the link to that one, and some pics to remind you!
Next we have an auction for Nicole Oring's Used Pantyhose. Are you excited yet? I am! Sorry, I can't help it! She's so hot! Just look!
Nicole Oring's Used Pantyhose!
So go and bid on these auctions, I'm lucky enough that I get to be around this everyday. Now its your turn for a piece of the action!
MB